The Customer’s existing server infrastructure, soon to be out of warranty, was proving to be inadequate in data capacity and speed needed by remote workers using CAD software. With estimated server space of only 3 months remaining, potential new hardware delivery times of 6-8 weeks due to global supply chain issues were not an option.
The Customer’s existing backup vendor went out of business leaving them vulnerable to not meeting HIPPA requirements. Additionally, their patient information was at risk of not being correctly protected leaving the Customer at risk of incurring large fines and other penalties. They needed a quick and immediate solution.
The Customer’s existing IT vendor went out of business leaving them without backups and vulnerable to losing 40 years of records and data. The Customer turned to their trusted IT Partner who had recently added Sky Data Vault (SDV) Cloud Services to their vendor portfolio. The Partner engaged SDV to address their Customer’s requirements based on SDV’s comprehensive cloud services portfolio, their ability to deliver rapid solutions, and their partnering process that makes it very easy for agents to identify prospects and close deals.
The Customer’s existing backup service was not performing to expectations, causing file and folder recovery to take as many as 2-3 days to complete. The situation resulted in the internal IT Department being pressured by Executive Management to resolve the delays. Additionally, the backup provider’s customer service was not responsive and the Customer felt they were “treated like a number.” Upon further review, the Customer noticed that the cost of the service increased annually with no upgrades or changes in service.
Sky Data Vault continues to innovate and enhance in the Managed Cloud Services Market. With the new Service Launch of Microsoft Office365 Backup, Sky Data Vault is able to offer full recovery of Email, SharePoint and OneDrive.
Sky Data Vault is pleased to announce that we were recently recognized by CIO Bulletin as one of the 30 Most Innovative Companies of 2020. Sky Data Vault joins a diverse list of companies in [...]
Agent had a successful track record with traditional telephony and connectivity services, but had been looking for a way to start addressing customer needs in Cloud Services. Agent was introduced to Sky Data Vault (SDV) and our portfolio of Cloud Services - BaaS, MDRaaS, and BitC (our version of IaaS). Agent decided to send an email blast to all of their existing customers to let them know they had added these new Cloud Services to their portfolio. Within an hour, a customer responded.
Most businesses turned to quick band-aid fixes to solve virtual work issues during COVID-19 stay-at-home orders, including virtual private networks (VPN), video conferencing, and VOIP solutions that forward work calls to the team at home. [...]
Management is asking difficult questions about how effective our internal response to the pandemic has been. The feeling is not good enough. It is unfortunate that it has taken a pandemic to drive home the [...]
Before we were hit with the coronavirus, there were already people who worked from home. But there were as many, or more, who went into the office every day with access to a secure network [...]