The Customer’s existing backup service was not performing to expectations, causing file and folder recovery to take as many as 2-3 days to complete. The situation resulted in the internal IT Department being pressured by Executive Management to resolve the delays. Additionally, the backup provider’s customer service was not responsive and the Customer felt they were “treated like a number.” Upon further review, the Customer noticed that the cost of the service increased annually with no upgrades or changes in service.
Sky Data Vault continues to innovate and enhance in the Managed Cloud Services Market. With the new Service Launch of Microsoft Office365 Backup, Sky Data Vault is able to offer full recovery of Email, SharePoint and OneDrive.
Sky Data Vault is pleased to announce that we were recently recognized by CIO Bulletin as one of the 30 Most Innovative Companies of 2020. Sky Data Vault joins a diverse list of companies in [...]
Agent had a successful track record with traditional telephony and connectivity services, but had been looking for a way to start addressing customer needs in Cloud Services. Agent was introduced to Sky Data Vault (SDV) and our portfolio of Cloud Services - BaaS, MDRaaS, and BitC (our version of IaaS). Agent decided to send an email blast to all of their existing customers to let them know they had added these new Cloud Services to their portfolio. Within an hour, a customer responded.
Most businesses turned to quick band-aid fixes to solve virtual work issues during COVID-19 stay-at-home orders, including virtual private networks (VPN), video conferencing, and VOIP solutions that forward work calls to the team at home. [...]
Management is asking difficult questions about how effective our internal response to the pandemic has been. The feeling is not good enough. It is unfortunate that it has taken a pandemic to drive home the [...]
Before we were hit with the coronavirus, there were already people who worked from home. But there were as many, or more, who went into the office every day with access to a secure network [...]
In this time of urgency, we want to help you evaluate your decision. Is this the right time to move to the cloud or not? The answer is - it depends.
A small home health care provider needed a HIPAA compliant, secure backup solution immediately. Sky Data Vault helped the agent correctly assess their need and ran a seamless implementation from start to finish. The client [...]
Introducing BitC -The Simple (But Mighty) Cloud Migration Solution for Small and Medium Sized Businesses
Our new “Business in the Cloud” service is built to help small and mid-sized businesses get all the benefits of moving their IT to the cloud without all the hassles. Learn more.